Main product

Information according to § 5 of the German Telemedia Act (TMG)

Operator and contact:
4Pay Networks GmbH
Stresemannstr. 12
40210 Düsseldorf
Telephone number: +49 211 43634440
Email address:

4Pay Networks GmbH is represented by Andreas Pritzlaff
Registry and registration number: HRB 79650
Competent district court: Düsseldorf



4Pay Networks GmbH does not guarantee that the information provided on this website is complete, correct and up-to-date at all times. Despite careful content control, we continue to assume no liability for the content of external links. The content of the linked pages is the sole responsibility of the respective operators.
4Pay Networks GmbH reserves the right to make any changes to the content of this website at any time without prior or subsequent notice. The use of this website as well as any digital documents and tools takes place at your own risk, and 4Pay Networks GmbH excludes any liability for damages that may result from this.

Out-of-court dispute resolution:

a) Information on consumer dispute resolution according to § 36 of the Consumer Dispute Resolution Act (VSBG) of the Consumer Arbitration Service for Telecommunications of the Federal Network Agency in Bonn
In order to settle a dispute with 4Pay Networks GmbH about the cases mentioned in § 47a of the TKG, the customer is free to initiate arbitration proceedings with the Consumer Arbitration Service for Telecommunications of the Federal Network Agency in Bonn. Participation in this proceeding is voluntary for 4Pay Networks GmbH.
The Consumer Arbitration Service can be reached at the following address:
Federal Network Agency
Consumer Arbitration Service telecommunications (dept. 216)
Postbox 80 01
53105 Bonn
Otherwise, 4Pay Networks GmbH does not participate in dispute resolution proceedings before another Consumer Arbitration Service.

b) Online dispute resolution according to Art. 14 Section 1 of the ODR regulation (European online dispute resolution)
The European Commission provides a platform for online dispute resolution (ODR), which can be found at